Frequently Asked Questions

Where is Portland Self Storage located? Look for our facility at 26C Site Road C6, just off Highway 20. You can’t miss us!
Are you close to downtown Freeport, FL? We sure are. Portland Self Storage is only 4 miles from downtown Freeport via FL-20 W. That’s just a 5-minute drive. Why don’t you pay us a visit?
Which other neighborhoods do you serve? Alongside Freeport, we’re also popular with residents of Hammock Bay, Destin, Niceville, Defuniak Springs, Miramar Beach, and Sandestin.
What are your access times? Our facility is open for access 24 hours a day, 7 days a week.
Do you close for any holidays? Our holiday hours are as follows: New Year’s: Closed
New Year’s Eve: Closed at noon.
Thanksgiving: Closed
Thanksgiving Eve: Closed at noon
Christmas: Closed
Christmas Eve: Closed at noon
Memorial Day: Closed
Labor Day: Closed
What are your security features?
In short, the best! Portland Self Storage has full fencing with gated access. Our well-lit compound is also fitted with 24-hour video surveillance for extra security.

Are packing supplies available to buy onsite?
They sure are. For your convenience, a variety of useful packing supplies are available to buy directly from us if you ever run out.

What does drive-up access mean?
Drive-up access literally means you can drive up to your storage unit and park right outside it. That way, instead of leaving your vehicle in the parking lot and carrying your items across the facility, you can unload directly from your trunk.

What if I’m storing large or heavy items?
No problem! Simply borrow some of our dollies and handcarts.

What climate-controlled options do you have?
Both climatic and non-climatic units are available.

Do you offer price matching?
We do. Let us know if you see anywhere cheaper in the area and we’ll work something out.